>

FAQ
How does Mobiletrace work, Is it always on?
System Operation
Mobiletrace utilizes best of breed technologies, coupled with the patented SMS Express nationwide digital wireless network and GPS satellites to operate in conjunction with your vehicle's electrical system. The Mobiletrace unit is powered by your vehicle's battery. Mobiletrace is always in the receiving mode, ready to respond to a command from you. If your vehicle is stolen simply login to the secure site with your unique Login Name & Password and click the LOCATE NOW button from the Current Location page to send an immediate locate request to the vehicle.
 
Purchase Locate Tokens Online Pricing:
Service
  • 100 Locates - $34.95
  • 250 Locates - $69.95
  • 500 Locates - $129.95

Angel Services - $59.95 (60 Minutes of Live Agent Assistance)

 
Purchase Locate Tokens at time of Activation Pricing:
Service
  • 100 Locates - $24.95
  • 250 Locates - $49.95
  • 500 Locates - $89.95

Angel Services - $49.95 (60 Minutes of Live Agent Assistance)

 
Once I run out of the free Locates, can I buy more?
Service
Yes. Simply login and select click on the navigation tab, select the "Device Details" button, under Subscription & Location Info box select "Buy Locates and Angel Minutes" a list of available locate packages along with their prices will be provided.
 
Are there any monthly service fees?
Service
Inquire with your Dealer/Agent about the plan that is included with the purchase of your Mobiletrace device.

Your Mobiletrace system was provided with "5 Years" of theft recovery services and "15" web uses, after the five year period has expired, you must subscribe to a new subscription plan in order to keep this service in place.

 
Are there any accessories to Mobiletrace?
Purchase Information
No. Unlike other recovery solutions, Mobiletrace is all-inclusive and does not require any additional accessories to provide the best possible vehicle tracking and recovery service available today.
 
Can I purchase another Mobiletrace to install in my other vehicles?
Purchase Information
Yes! For information about a dealer or agent near you, click here:
 
Where do I go to purchase a system?
Purchase Information
Mobiletrace can be purchased through our network of authorized dealers and sales agents. For information about a dealer or agent near you, click here:
 


Page 2 of 2
Why MobileTrace?

Resources